Your privacy is our responsibility. At rm77, every piece of data you entrust to us is managed to the highest security standards and used only for purposes that are strictly necessary.
The rm77 Privacy Policy is more than a formality. Behind every clause is a concrete commitment you can experience directly.
All data transmitted between your device and rm77's servers is protected by 256-bit SSL encryption. No party can read your data in transit — including your own internet service provider.
Rm77 has never and will never sell, rent, or exchange users' personal data to third parties for commercial purposes. Your data is not a product we trade.
Every piece of data we collect has a clear, specific purpose. We only request data that is genuinely necessary — no excessive data collection without strong justification.
You have the right to access, correct, or request deletion of your personal data at any time. rm77 handles these requests seriously and within a reasonable timeframe, without unnecessary procedures.
You can manage your communication preferences at any time from your rm77 account settings. If you do not want to receive certain promotions or notifications, simply turn them off — no questions asked, no lengthy process.
Rm77's data storage and management systems undergo regular security audits by both internal teams and independent external parties. Audit findings are acted on immediately to ensure security standards are consistently maintained.
This Privacy Policy document explains how rm77 collects, uses, stores, and protects your personal information as a platform user. This policy applies to all rm77 services — including the official website and mobile app.
By registering or using rm77's services, you confirm that you have read and agreed to this Privacy Policy. If you disagree with any part of it, you have the right not to use rm77's services. For further questions, our support team is ready to help.
256-bit SSL encryption is active across all transactions and communications.
Rm77 collects the information necessary to operate the platform's services optimally and securely. Data collection is carried out through three main methods: information you provide directly, data generated from your use of the service, and technical information from the device you use.
Data collected by rm77 is used exclusively for the following purposes. No data is used beyond this list without prior notice and your consent:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Email, name, date of birth | Contract performance |
| Identity verification (KYC) | National ID, photo, identity data | Legal obligation & security |
| Deposit & withdrawal processing | Bank account / e-wallet data | Contract performance |
| Customer support services | Email, account history, transactions | Legitimate interest |
| Fraud detection & security | IP address, activity logs, transaction patterns | Legitimate interest & obligation |
| Experience personalization | Preferences, game history | User consent |
| Promotional communications | Email, phone number | User consent |
Rm77 does not sell, rent, or trade users' personal data to any third party for commercial purposes. Full stop. This is not merely a written promise — it is an operational policy strictly enforced across all rm77 teams and partners.
User data may only be shared under the following limited circumstances:
Data security is not solely the responsibility of the rm77 IT team — it is a commitment shared across the entire organization. The following layers of protection actively safeguard your data at all times:
All data communications are encrypted using the latest TLS protocol. No data is transferred in plain text.
Sensitive data in the database (including KYC documents) is stored in encrypted format using AES-256.
Access to user data is strictly limited to staff who require it on a need-to-know basis.
An automated monitoring system operates around the clock to detect access anomalies or suspicious activity patterns.
Rm77 retains your personal data for as long as your account is active and for the period required after account closure in accordance with applicable legal obligations.
Once the retention period expires or after you request data deletion (see Section 7), your data will be permanently deleted from rm77's systems using an irreversible deletion method.
Rm77 uses cookies and similar technologies to enhance the user experience and ensure session security. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some rm77 platform features.
As an rm77 user, you have a number of rights over your personal data that rm77 fully respects. Here are the rights you can exercise at any time:
You have the right to know what data we hold about you and to request a copy at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting our support team.
You may request deletion of your personal data, except for data that must be retained to meet legal compliance requirements.
You may ask rm77 to restrict how your data is processed while a dispute or correction request is being resolved.
You have the right to receive the data you provided to rm77 in a structured, machine-readable format.
You may object to the processing of your data for specific purposes, including marketing communications.
Rm77 is a platform exclusively for adults aged 18 and above. We actively take steps to prevent underage users from accessing rm77's services:
If you are a parent or guardian and discover that your child is using rm77 services without permission, please contact our support team immediately for prompt assistance.
In rm77's operations, user data may be processed or stored on servers located outside Indonesia. This occurs in the context of using cloud infrastructure and technical services from trusted partners.
Rm77 ensures that all cross-border data transfers are carried out with adequate protections in place, including:
This Privacy Policy may be updated at any time to reflect changes in data management practices, legal requirements, or platform feature developments. The "Last updated" date at the top of this document always reflects the most current version.
For changes that are material and significantly affect your rights, rm77 will:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, we strongly encourage you to reach out to us. The rm77 privacy team is committed to responding to every inquiry seriously and promptly.
For general inquiries, you can also visit the rm77 FAQ which contains answers to the most frequently asked questions about privacy and account security.
Privacy is more than words in a policy document. At rm77, data protection is part of how we operate every day. Join hundreds of thousands of Indonesian players who already trust rm77 with their gaming experience.
Read also: Terms and Conditions · Responsible Gaming · FAQ